Conditions Générales d’Utilisation

Last Updated: 18/06/2026
1. Purpose and Scope

These General Terms of Use (hereinafter referred to as "GTU") govern the access and use of the e-commerce website accessible at the following URL: https://belstarnevi.com/ (hereinafter referred to as the "Site").

Any person accessing the Site and using its services (consultation, account creation, order placement, browsing, etc.) is referred to as a "User". The User acknowledges having fully read and understood these GTU and accepts them without reservation, prior to any use of the Site. The Operator reserves the right to modify these GTU at any time; the modifications will come into effect upon their online publication on the Site. The User is invited to regularly consult the updated GTU.

These GTU are applicable to all services and content offered on the Site, and complement the General Terms of Sale (GTS) specific to commercial transactions, which are accessible separately on the Site.

2. Access to the Site

The Site is accessible free of charge to any User with an internet connection and suitable equipment (computer, smartphone, tablet). The Operator makes every effort to ensure continuous and secure access to the Site, but does not guarantee permanent availability, without interruption or technical error.

The Operator reserves the right to suspend, interrupt, or limit access to the Site, particularly for maintenance, updates, security, or technical malfunction resolution purposes, without having to justify its decision or pay any compensation to the User.

The User is solely responsible for the material organization of their access to the Site, as well as for the costs associated with this connection (internet package, equipment, etc.).

3. Creation and Management of User Account

To access certain services on the Site (placing orders, tracking orders, storing delivery data, etc.), the User must create a personal account by providing accurate, complete, and up-to-date information (name, surname, email address, postal address, etc.). The User undertakes not to provide false, misleading, or third-party data.

The user account is strictly personal and non-transferable. The User is solely responsible for the confidentiality of their login credentials (email address and password) and all activities carried out from their account. They undertake to immediately inform the Operator of any unauthorized use of their account or any loss/theft of their credentials.

The Operator reserves the right to suspend or delete any user account in the event of non-compliance with these GTU, proven fraud, violation of third-party rights, or behavior detrimental to the proper functioning of the Site.

4. User Obligations

The User undertakes to use the Site in accordance with current French and European legislation, these GTU, and good internet usage practices. The User is notably prohibited from:

- Disrupting, altering, or interrupting the normal functioning of the Site, undermining the security of the Site, or accessing data not intended for the public;

- Performing acts of hacking, spamming, phishing, or any fraudulent practice on the Site;

- Copying, reproducing, modifying, exploiting, or distributing all or part of the Site's content without the prior written authorization of the Operator;

- Disseminating illicit, offensive, defamatory, obscene, violent content or content contrary to public order and good morals;

- Using the Site for commercial activities not authorized by the Operator, particularly the resale of products or unsolicited prospecting;

- Infringing the intellectual property rights of the Operator or third parties.

5. Intellectual Property
All content present on the Site (texts, images, photographs, videos, logos, brands, graphics, source codes, databases, etc.) is protected by intellectual property law and belongs to the Operator or its partners/right holders.

Any reproduction, representation, dissemination, modification, adaptation, or total or partial exploitation of this content, without the prior written authorization of the Operator, is strictly prohibited and constitutes an infringement punishable by criminal and civil penalties.

The User only has a private and personal right to consult the Site and its content. Any other use is prohibited.

6. Protection of Personal Data

The Operator collects and processes the User's personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act of January 6, 1978, as amended.

The terms of collection, processing, and protection of personal data are detailed in the Privacy Policy accessible on the Site. The User has rights of access, rectification, deletion, opposition, limitation of processing, and portability of their data, which they can exercise by contacting the Operator at the contact details indicated on the Site.

7. Operator's Liability

The Operator undertakes to implement all reasonable means to ensure the quality and accuracy of the content offered on the Site. However, the Operator does not guarantee the absence of errors, omissions, or technical malfunctions on the Site.

The Operator's liability cannot be engaged:

- For indirect, incidental, or consequential damages related to the use of the Site (data loss, loss of turnover, business disruption, etc.);

- For temporary interruptions of the Site related to maintenance operations or cases of force majeure;

- For damages caused by computer viruses, hacking, or any external attack on the Site;

- For illicit content or actions carried out by third parties on the Site.

The Operator's liability is limited to direct and proven damages resulting from its gross negligence or intentional fault.

8. Force Majeure

The Operator cannot be held responsible for the non-execution or delay in the execution of its obligations in case of force majeure, meaning any external, unforeseeable, and irresistible event (natural disasters, wars, riots, major network failures, binding administrative or judicial decisions, etc.).

In the event of force majeure, the Operator will inform the User as soon as possible and suspend its obligations for the duration of the event.

9. Hyperlinks

The Site may contain hyperlinks to third-party websites. The Operator has no control over these third-party sites and disclaims all responsibility for their content, their terms of use, their privacy policy, and their commercial practices. The User accesses these sites at their own risk.

Any User wishing to insert a hyperlink to the Site must obtain prior written authorization from the Operator.

10. Applicable Law and Dispute Resolution

These GTU are governed by French law. Any dispute relating to the interpretation, execution, or breach of these GTU will be submitted, in the absence of an amicable agreement, to the jurisdiction of the competent French courts.

In accordance with consumer legislation, the consumer User may resort to consumer mediation to resolve a commercial dispute with the Operator, before any legal action.

11. Miscellaneous Provisions

If any clause of these GTU is deemed null or unenforceable by a competent authority, the other clauses remain fully in force.

The fact that the Operator does not invoke a breach of these GTU by the User does not constitute a waiver of its right to exercise its rights later.

12. Contact

For any questions regarding these GTU, the use of the Site, or to exercise their rights, the User can contact the Operator:

- By email: info@belstarnevi.com

- By mail: 855 E River Rd Apt 31 Tucson, Az 85718-5642 United States

- By phone: +1 4093925261